Privacy Policy

Mesh ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection Act (PIPA – Alberta) and the Personal Information Protection and Electronic Documents Act (PIPEDA – Canada).

By using our services, website, or client portal, you consent to the practices described in this Policy.

We may collect the following types of personal information:

Information You Provide

• Name, email address, phone number
• Business information
• Payment information (processed through third-party providers)
• Files, documents, or data you upload or share with us
• Login credentials for systems you authorize us to access

Information Collected Automatically

• IP address
• Browser type and device information
• Usage data related to our website or client portal

Information from Third-Party Tools

If you connect third-party platforms (e.g., HubSpot, QuickBooks, etc.), we may access data necessary to provide the Services.

We use personal information to:

• Deliver and improve our Services
• Communicate with you
• Customize dashboards, workflows, and client portals
• Process payments and invoices
• Maintain security and prevent misuse
• Comply with legal obligations

We do not sell personal information.

We may share information with:

• Service providers (e.g., hosting, analytics, payment processors)
• Third-party platforms you authorize us to use
• Legal authorities if required by law

We ensure third-party providers follow privacy and security standards consistent with Canadian requirements.

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, loss, or misuse.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to:

• Provide the Services
• Meet legal or contractual obligations
• Resolve disputes

You may request deletion of your data at any time, subject to legal limitations.

Under Alberta and Canadian privacy laws, you have the right to:

• Access your personal information
• Request corrections
• Withdraw consent (where applicable)
• Request deletion of personal information

To exercise these rights, contact us at: info@meshedup.ca

Your use of third-party platforms is governed by their own privacy policies. Mesh is not responsible for:

• Third-party outages
• Data handling practices of external platforms
• Changes to third-party terms

Some service providers may store data outside Canada.

We ensure they use privacy protections comparable to Canadian standards.

We may update this Privacy Policy periodically.

Material changes will be communicated to active clients.

Mesh Inc.

Airdrie, Alberta, Canada

Joy Thompson

info@meshedup.ca